Frequently asked questions about Hotel Acta Antibes

Where is the hotel located?
The hotel is in the L'Eixample district, just a few minutes from the Sagrada Família basilica. Address: Diputació, 394, L'Eixample, 08013 Barcelona.

Which part of the city is the hotel in?
L'Eixample, Barcelona’s Modernist district, a short distance from the Sagrada Família, Passeig de Gràcia and the Born neighbourhood.

Is the hotel within a low-emission zone for cars?
Barcelona has a low-emission zone (ZBE), and the hotel is within it. Check the latest regulations at ajuntament.barcelona.cat before driving into the zone.

Does the hotel have good public transport connections?
Yes. Monumental metro station (L2) is around 200 metres away, and Tetuan (L2) is just a few minutes away. Estació del Nord bus station is around 700 metres away, and there are several city bus routes nearby.

What is the nearest metro station or public transport stop?
The nearest station is Monumental (L2), around 200 metres away (a 2–3 minute walk). Tetuan (L2) is also nearby, and Sagrada Família (L2/L5) is around 10 minutes away.

Is it easy to reach the hotel by taxi or private hire vehicle?
Yes. Taxis and private hire vehicles can access the hotel easily; the airport is around 25–30 minutes away by car.

Is the hotel close to the beach?
The nearest beaches (Barceloneta, Nova Icària and Bogatell) are around 20–25 minutes away by public transport.

Are there restaurants or bars nearby?
Yes. The L'Eixample district offers a wide variety of restaurants, bars and outdoor terraces.

Does the hotel have a terrace or outdoor area?
The hotel does not have its own outdoor terrace.

Are there shops, supermarkets or restaurants near the hotel?
Yes. Passeig de Gràcia and the Born neighbourhood have shops, boutiques and supermarkets.

What popular attractions are near the hotel?
The Sagrada Família is around a 10-minute walk away. Passeig de Gràcia (Casa Batlló and La Pedrera), the Arc de Triomf and the Born neighbourhood are around 20 minutes away.

What tourist sights are nearby?
The location is ideal for walking to the Sagrada Família and easily reaching Barcelona’s other landmarks.

How far is the hotel from the city centre?
Las Ramblas and the Gothic Quarter are around 15 minutes away by metro.

How far is the airport and how can I get there?
El Prat Airport (BCN) is around 25–35 minutes away by taxi or Aerobus, depending on traffic.

What are the check-in and check-out times?
Check-in is from 14:00 h and check-out is by 12:00 h.

Can I arrive before the check-in time?
You can request early check-in, subject to availability. If it is unavailable, you can leave your luggage in storage.

Can I check in late at night?
Yes. Reception is open 24 hours a day, so you can arrive late and check in without any problem.

Can I leave my luggage before check-in or after check-out?
Yes, you can leave your luggage at reception or in the luggage storage area before check-in and after check-out.

Does the hotel require a deposit at check-in?
No cash deposit is required; a credit card is requested to guarantee the booking.

Does the hotel staff speak several languages?
The staff speak Spanish and English, as well as other languages depending on staff availability.

What documents do I need to present at check-in?
You must present a valid identity document (national identity card or passport) and the credit card used for the booking.

What information is needed to register at the hotel?
Personal details, an identity document and a credit card are required, along with the booking confirmation.

How can I make a reservation?
You can book on the official website www.actahotels.com or by calling the hotel.

Is there a minimum age for staying without an accompanying adult?
The minimum age for staying unaccompanied is 18; minors must be accompanied by an adult.

What is the booking cancellation policy?
It depends on the rate booked: check the cancellation and prepayment conditions for your chosen rate before confirming. Non-refundable rates do not allow changes or cancellations; for these rates, the hotel sends an email with payment instructions and may cancel the booking if payment is not completed within 48 h.

Does the hotel offer special rates or conditions for groups?
Yes. Special conditions and supplements may apply when booking more than 4 rooms. For groups or long stays, contact the Reservations Centre (+34 934 540 642, antibes@actahotels.com).

Is breakfast included in the booking?
It depends on the rate booked; some include a buffet breakfast and others do not.

What room types are available?
The hotel offers the following room types: Single (12 m²), Double or Twin (17 m², with a double bed or two beds), Triple (28 m², with three single beds or a double and a single bed) and Quadruple (32 m², with four single beds in two areas linked by a corridor).

What are the hotel rooms like?
The rooms are simple and functional, with a desk, television, telephone, air conditioning, heating, free Wi-Fi, a private bathroom and a hairdryer. View the photos on the official website actahotels.com.

How can I see the hotel rooms?
You can view photos and detailed descriptions on the official website actahotels.com.

Is smoking allowed in the hotel or in the rooms?
No. The hotel is entirely smoke-free; smoking is prohibited in the rooms and all indoor areas.

Do the rooms have air conditioning and heating?
Yes, they have air conditioning and heating.

Is there a coffee machine or kettle in the room?
There is no coffee machine or kettle in the room.

Is there a fridge or minibar in the room?
No, the rooms do not have a fridge or minibar. If you need to keep something chilled, ask at reception.

Is there a safe in the room?
Yes, all rooms have a safe.

Are cots or additional beds available?
Yes, free cots are available for babies aged 0 to 2, on request and subject to availability. The hotel does not have extra beds.

Are connecting rooms available for families?
There are no connecting rooms, but the Quadruple room is divided into two areas linked by a corridor, providing privacy for families or groups of 4 people.

Are there rooms with a balcony or terrace?
The rooms do not have a private terrace.

Is there a terrace with panoramic views?
The hotel does not have a shared panoramic terrace.

Do the rooms have views?
Some rooms face out onto the neighbourhood, while others face inwards.

Are toiletries provided in the room?
Shower gel, shampoo and soap are provided.

What should I do if something in the room is damaged or not working?
Report the issue to reception as soon as possible; the team will deal with it or move you to another room.

Can extra beds be requested?
No. The hotel does not have extra beds; only free cots for children under 2 are available. For 3 or 4 people, book a Triple or Quadruple room.

Is the bathroom well equipped?
Yes, all rooms have a private bathroom with a hairdryer, towels and basic toiletries to ensure a comfortable stay.

Is a hairdryer provided in the bathroom?
Yes. Every room has a hairdryer in the bathroom.

What toiletries are provided?
Shower gel, shampoo and soap are provided.

What are the breakfast hours?
Breakfast is served from 7:30 h to 10:30 h.

How much does breakfast cost?
Ask for the current price at reception or when making your booking.

What are the quality and variety of the breakfast like?
A varied buffet breakfast is served every day; a gluten-free option is available on request.

Does the hotel have private parking?
Yes. The hotel has private parking in the same building, exclusively for guests, at 22 € per day (11 € per day when you book through the official website). Spaces are limited.

How much does parking cost?
22 € per day; 11 € per day when you book through the official website actahotels.com.

Are electric vehicle charging points available?
Yes, the hotel has electric vehicle chargers in its car park. There is an additional charge for this service, which varies according to charging time. Ask at reception for more information.

Does the hotel offer luggage storage?
Yes, you can leave your luggage at reception or in the luggage storage area before check-in and after check-out.

Is reception open 24 hours a day?
Yes, reception is open 24 hours a day.

Is there a bar or snack area at the hotel?
The hotel does not have its own bar; Wi-Fi is available throughout the hotel, and guests can use computers at reception.

Is there free Wi-Fi at the hotel?
Yes, Wi-Fi is free and available throughout the hotel.

Does the hotel have a swimming pool?
The hotel does not have a swimming pool.

Are laundry or dry-cleaning services available?
Yes, laundry and dry-cleaning services are available at an additional cost; ask at reception for prices.

Does the hotel offer an airport transfer service?
Yes, you can book a private transfer to the airport; ask at reception for prices and conditions.

What dining options does the hotel offer?
The hotel serves a buffet breakfast; there is a wide choice of places nearby for lunch and dinner.

Does the hotel have a gym?
The hotel does not have its own gym.

Are pets allowed at the hotel?
Pets are not allowed, except for certified assistance animals.

Is the hotel accessible for people with reduced mobility?
Yes, the hotel has an accessible entrance and rooms for people with reduced mobility; check availability when booking.

What payment methods are accepted?
Visa, Mastercard, American Express and Diners Club cards are accepted.

What is the hotel’s policy for children?
Children of all ages are welcome. Children aged up to 7 stay free in a Double or Twin room when sharing a bed or using a cot, and receive free breakfast; children aged 8 and over are charged as adults. Free cots for children under 2 are available on request.

Can events or meetings be held at the hotel?
Yes, the hotel has a meeting room on the second floor with capacity for up to 12 people.

Are there options for special diets or vegetarians?
Breakfast includes vegetarian options; ask when booking if you have allergies or special dietary requirements.

What is the hotel’s rating on Booking.com?
Check the latest rating on Booking.com or Google Reviews.

What do guests highlight most?
Guests highlight the location near the Sagrada Família and the metro, the friendly staff, the cleanliness and the convenience of parking in the same building.

Are there any videos of the guest experience?
There are no official videos specifically about the hotel, but guests share reviews and videos on travel platforms.

How can I contact the hotel?
By telephone on +34 932 326 211, by email at recepcion.antibes@actahotels.com or through the website www.actahotels.com.

Does the hotel have a lift?
Yes, the hotel has a lift serving all floors.

Is there a cash machine at the hotel?
There is no cash machine at the hotel, but you will find several in the nearby streets, just a few minutes’ walk away.

What should I do in an emergency?
In any emergency, alert reception, which is open 24 h; the team will contact medical services or call the local emergency number.