Where is the hotel located?

The hotel is located in the dynamic Sants-Les Corts district, just a few minutes’ walk from Sants Station. Address: Nicaragua, 47, Sants-Les Corts, 08029 Barcelona.

Which area of the city is the hotel in?

Sants-Les Corts, a modern and well-connected neighbourhood with a wide range of shops and restaurants, close to Spotify Camp Nou.

Is the hotel in a low-emission zone for cars?

Barcelona has a Low Emission Zone (ZBE); the hotel is located within this area. Please check the latest regulations at ajuntament.barcelona.cat before arriving by car.

Is the hotel well connected by public transport?

Yes. Sants Station (metro L3/L5, commuter trains and AVE high-speed trains) is about a 10-minute walk away; bus and taxi services are also available. The entrance to the metro station is 50 metres away.

Which is the nearest metro station or public transport stop?

The nearest metro station is Sants Estació (L3 and L5), about a 10-minute walk away. The entrance to the metro station is 50 metres away.

Can I get there easily by taxi or VTC?

Yes. Taxis and VTC services have easy access; the airport is about 25-30 minutes away by car.

Is it close to the beach?

Barceloneta beach is about 25-30 minutes away by metro or taxi.

Are there restaurants or bars nearby?

Yes. The Sants neighbourhood offers a wide range of bars, restaurants and supermarkets nearby.

Does the hotel have a terrace or outdoor area?

The hotel does not have its own outdoor terrace, but it does offer comfortable common areas and an internet corner. In addition, the Botanic restaurant has a spacious terrace overlooking the park.

Are there shops, supermarkets or restaurants near the hotel?

Yes. Around the hotel you will find shops, supermarkets and a wide range of restaurants. In addition, L’Illa Diagonal shopping centre is about a 15-20-minute walk away.

What popular attractions are close to the hotel?

Spotify Camp Nou, FC Barcelona’s stadium, is about a 25-minute walk away, or roughly the same time by public transport. In addition, Avenida Diagonal and Pedralbes Park can be reached in 10-15 minutes from the hotel.

What tourist attractions are nearby?

From the hotel, you can easily reach iconic places such as the Sagrada Família, Las Ramblas and the Gothic Quarter by metro. Plaça d’Espanya is also about a 15-minute walk away.

How far is it from the city centre?

The hotel is located just outside the city centre; Plaça de Catalunya is about 20 minutes away by metro (L3).

How far is the airport and how can I get there?

Barcelona-El Prat Airport (BCN) is approximately 25-30 minutes by taxi from the hotel. You can also get there by public transport: by metro, the journey takes about 45-50 minutes using line L9 Sud from Torrassa station, and by train, approximately 30-40 minutes.

What are the check-in and check-out times?

Check-in is from 3:00 p.m. and check-out is until 12:00 p.m.

Can I check in before the official check-in time?

You can request early check-in; it is subject to availability. Otherwise, you can leave your luggage in storage.

Is late-night check-in possible?

Yes. The front desk is open 24 hours a day, so you can arrive late and check in without any problem.

Can I leave my luggage before check-in or after check-out?

Yes, you can leave your luggage at reception or in the luggage storage area before check-in and after check-out.

Does the hotel require a deposit at check-in?

No cash deposit is required at check-in; only a credit card is requested as a guarantee for the booking. If you do not have a card or do not wish to provide one, a cash deposit of €50 will be requested.

Does the hotel staff speak several languages?

The staff speak Spanish and English, as well as other languages subject to availability.

What documents do I need to present at check-in?

You must present a valid identity document (ID card or passport) and the credit card used for the booking.

What information is required to register at the hotel?

Personal details, an identity document and a credit card are required, as well as the booking confirmation.

How can I make a booking?

You can book on the official website actahotels.com, by calling the hotel or through online booking platforms.

Is there a minimum age to stay without an accompanying adult?

The minimum age to stay without an accompanying adult is 18; minors must be accompanied by an adult.

What is the booking cancellation policy?

It depends on the rate: flexible rates allow free cancellation up to 24-48 hours before arrival; non-refundable rates do not allow changes.

Does the hotel offer special rates or conditions for groups?

Yes. For groups or long stays, you can request special conditions by contacting the reservations department.

Is breakfast included in the booking?

It depends on the rate booked; some rates include buffet breakfast and others do not.

What room types are available?

The hotel offers the following room types: Single, Miniroom, Superior Double Matrimonial, Superior Double Twin, Triple, Executive and Deluxe.

What are the hotel rooms like?

The rooms are modern and functional, with comfortable beds, television, desk and private bathroom. Please check the photos on the official website actahotels.com.

How can I view the hotel rooms?

You can view photos and detailed descriptions on the official website actahotels.com or on booking platforms.

Is smoking allowed in the hotel or in the rooms?

No. The hotel is completely smoke-free; smoking is not allowed in the rooms or indoor areas.

Do the rooms have air conditioning and heating?

Yes, they have air conditioning and heating.

Is there a coffee machine or kettle in the room?

Rooms in the Single, Superior Double and Executive categories have a coffee machine with two complimentary coffee capsules. The other rooms do not have a coffee machine.

Is there a safe in the room?

Yes, all rooms have a safe.

Are cots or extra beds available?

Cots are available upon request; please check the availability of extra beds at reception.

Are there connecting rooms for families?

Yes. The hotel has connecting rooms ideal for families. On each floor there is a combination of one Superior Double Matrimonial room connected to one Superior Double Twin room, subject to availability.

Do the rooms have a balcony or terrace?

The rooms do not have a private terrace.

Is there a terrace with panoramic views?

The hotel does not have its own panoramic terrace.

Do the rooms have views?

Most rooms offer views of the park or the urban surroundings of the Sants area, and some have views of Calle Nicaragua. Some rooms overlook the inner courtyard.

Are toiletries provided in the room?

Yes. All rooms include shower gel, shampoo and soap. Other toiletries, such as a toothbrush or shaving kit, are also available upon request at reception. In Executive rooms, these amenities are included directly in the room.

What should I do if there is a fault or damage in the room?

Please notify reception as soon as possible; the team will address it or move you to another room.

Can extra beds be requested?

Please check the availability of extra beds with reception when making your booking.

Is the bathroom well equipped?

Yes. The bathrooms are equipped with a shower, hairdryer and towels. Additional amenities are also available upon request at reception.

Is there a hairdryer in the bathroom?

Yes. All rooms include a hairdryer in the bathroom.

What toiletries are provided?

Yes. All rooms include shower gel, shampoo and soap. Other toiletries, such as a toothbrush or shaving kit, are also available upon request at reception. In Executive rooms, these amenities are included directly in the room.

What are the breakfast times?

Breakfast is served from 7:00 a.m. to 10:30 a.m.

What is the price of breakfast?

Please check the current price at reception or when making your booking.

What is the quality and variety of the breakfast like?

Buffet breakfast with a wide selection of fresh products, sweet and savoury options to start the day in the best way.

Does the hotel have private parking?

Yes. Covered parking is available in the same building as the hotel for €20 per day.

What is the cost of parking?

€20 per day.

Are there charging points for electric cars?

Please check the availability of charging points for electric vehicles at reception or in the car park.

Is there luggage storage at the hotel?

Yes, you can leave your luggage at reception or in the luggage storage area before check-in and after check-out.

Is there a 24-hour front desk?

Yes, the front desk is open 24 hours a day.

Is there a bar or snack area at the hotel?

The hotel has its own restaurant and breakfast areas; there is also an internet corner with computers.

Is there free Wi-Fi at the hotel?

Yes, Wi-Fi is free and available throughout the hotel.

Does the hotel have a swimming pool?

The hotel does not have a swimming pool.

Do you offer laundry or dry-cleaning service?

Yes, laundry and dry-cleaning services are available at an additional cost; please check the price at reception.

Do you offer airport/hotel transfer service?

Yes, a private airport transfer service can be booked; please check the price and conditions at reception.

What type of dining does the hotel offer?

The hotel has a restaurant for breakfast and dining areas; please check the full offer at reception.

Does the hotel have a gym?

The hotel does not have its own gym. However, there are three gyms located less than 50 metres away, all with daily pass options.

Are pets allowed at the hotel?

Pets are not allowed, except for accredited assistance animals.

Is the hotel adapted for people with reduced mobility?

Yes, it has adapted access and rooms for people with reduced mobility; please check availability when booking.

What payment methods are accepted?

The main credit cards are accepted: Visa, Mastercard and American Express.

What are the hotel policies for children?

Children of all ages are welcome; children under 2 years old stay free of charge in a cot upon request.

Can events or meetings be organised at the hotel?

Yes, the hotel has equipped rooms for corporate meetings and social events; please contact the hotel for more information.

Are there options for special diets or vegetarian guests?

Breakfast includes vegetarian options; for allergies or special diets, please mention this when booking.

What is the hotel’s rating on Booking.com?

Please check the latest rating on Booking.com or Google Reviews.

What do guests highlight most?

Guests value the good connection with Sants Station, cleanliness and the attention of the staff.

Is there any video of the guest experience?

There are no specific official videos of the hotel, but guests share reviews and videos on travel platforms.

Which is the best floor to stay on?

The upper floors usually offer better views and greater tranquillity; you can indicate your preference when booking.

How can I contact the hotel?

By phone on +34 933 637 474, by email at recepcion.city@actahotels.com or through the website actahotels.com.

Is there a lift at the hotel?

Yes, the hotel has a lift connecting all floors.

Is there an ATM at the hotel?

There is no ATM at the hotel, but you will find several in the nearby streets, just a few minutes’ walk away.

What should I do in an emergency?

In any emergency, please notify reception (open 24 hours); the team will contact medical services or call the local emergency number.