Where is the hotel located?
It is located on Paseo de la Florida, in front of Príncipe Pío interchange, a short walk from the Royal Palace and Casa de Campo.

What is the nearest metro station?
The Príncipe Pío metro and Cercanías station is right in front of the hotel.

Is the hotel in a low-emission zone for cars?
Madrid has a low-emission zone; the hotel is close to the city center, so it's advisable to check the regulations before driving in.

In which area of the city is the hotel located?
In the Argüelles / Príncipe Pío neighborhood, near the Manzanares River, Parque del Oeste, and Casa de Campo.

Is it well connected by public transport?
Yes. It has metro (lines 6, 10, and branch), Cercanías trains, and numerous bus lines at the door.

Can you easily get there by taxi or VTC?
Yes. Taxis and VTC can access easily; there is a stop in front of the hotel and the airport is about 25 minutes away by car.

Is it close to the beach?
No. Madrid does not have a beach; the accommodation is situated in an inland area close to parks like Casa de Campo.

Is there a nearby metro or bus station?
The Príncipe Pío multimodal station combines metro, Cercanías, and urban and interurban buses.

Are there restaurants or bars nearby?
Yes. Just a few meters away you will find bars and restaurants; additionally, the Príncipe Pío shopping center offers various options.

Is there a terrace or outdoor area?
The hotel has a rooftop sun terrace with views.

Are there shops, supermarkets, or restaurants near the hotel?
Yes. Just a few steps away there are shops, supermarkets, and the

What are the check-in and check-out times? 
Check-in is from 2:00 PM and check-out is until 12:00 PM.

Can I check in before the designated time?
You can request early check-in; it is granted subject to availability. Otherwise, you can leave your luggage in storage.

Is it possible to check in late at night?
Yes. The reception is open 24 hours, so you can arrive late and check in without any problem.

Can I leave my luggage before check-in or after check-out?
Yes. You can leave your luggage at the reception or in storage both before checking in and after check-out, subject to availability.

Does the hotel require a deposit when checking in?
No cash deposit is required; a credit card is requested as a guarantee for the reservation.

Does the hotel staff speak multiple languages?
The staff speaks Spanish, English, French, Italian, and Catalan.

What documents do I need to present at check-in?
You must present a valid identification document (ID or passport) and the credit card used for the reservation.

What information is needed to check into a hotel?
Personal data, identification document, and credit card are required; also, the reservation confirmation.

How can I make a reservation?
You can book on the official website, by calling the hotel, or through online booking portals.

Is there a minimum age to stay without an adult?
The minimum age to stay without an adult is 18; minors must be accompanied by an adult.

How can I make a reservation?
By booking through the official website, by phone, or with online travel agencies.

What is the cancellation policy for reservations?
It depends on the rate: flexible rates allow free cancellation up to 24–

What types of rooms are available?
There are small double rooms, standard doubles, superior doubles, doubles with terrace, standard triples, triples with terrace, standard quadruples, and superior quadruples.

What are the hotel rooms like?
They are modern, functional, with comfortable beds, refrigerator, safe, desk, and bathroom with rain shower.

How can I see the hotel rooms?
You can see photos and detailed descriptions on the official website or booking platforms.

Is smoking allowed in the hotel or in the rooms?
No. The hotel is smoke-free, and smoking is prohibited in the rooms and indoor areas.

Are the rooms well lit and ventilated?
Yes, they have good lighting and ventilation; some face internal patios, and others have balconies with exterior views.

Is there a coffee maker or kettle in the room?
There is no coffee maker in the room, but in the snack area, there are coffee machines and microwaves available all day.

Is there a safe in the room?
Yes, all rooms have a free safe for laptops.

Are there cribs or extra beds available?
There are cribs available upon request; extra beds are not offered.

Are there connecting rooms for families?
There are no connecting rooms; families can book triple or quadruple rooms.

Are there rooms with balcony or terrace?
Yes, some categories (superior double, double with terrace, triple with terrace, and superior quadruple) have a balcony or terrace.

Is there a panoramic terrace?
The panoramic terrace is located on the roof and offers views of the Royal Palace and the city.

Do the rooms have a balcony or terrace?
Only some rooms have a balcony or terrace; please check availability when making a reservation.

Do

Is the bathroom well equipped?
The bathrooms are spacious and modern, with a rain shower, hairdryer, towels, and basic amenities.

Do they include a hairdryer in the bathroom?
Yes. All rooms include a hairdryer in the bathroom.

What toiletries do they provide?
Shower gel, shampoo, and soap; for other products (toothbrush, shaving kit), it is recommended to bring them.

What are the breakfast hours?
The buffet breakfast is served from 07:30 to 11:00 a.m.

What is the price of breakfast?
The approximate price is around €12–18 per person, unless the rate includes it.

What is the quality and variety of breakfast like?
It is a varied buffet with sweet and savory options, fruit, cold cuts, pastries, and hot dishes; guests rate it positively.

Does the hotel have private parking?
Yes. It has monitored private parking exclusive for guests.

What is the cost of parking at the hotel?
About €23 per day; for electric cars, charging has an additional cost of €0.20/MWh.

Do they have a charging point for electric cars?
Yes, the parking has charging points for electric cars. The charging service costs €0.20/MWh.

Are there lockers to store luggage in the hotel?
Yes, there are lockers/storage for luggage at a symbolic cost.

Is there a 24-hour reception service?
Yes, the reception is open 24 hours.

Is there a bar in the hotel?
There is no bar; there is a snack area with drink machines, coffee, and a microwave available 24 hours.

Is there free wifi in the hotel?
Yes, Wi-Fi is free and available throughout the hotel.

Is the pool seasonal or open all year round?
There is no pool in the hotel.

Do they offer laundry or dry cleaning services?
Yes, they offer laundry and dry cleaning services for an extra charge.

Do they offer airport/hotel transfer services?
Yes, you can book a private transfer service to the airport for an additional fee.

Do you allow pets in the hotel?
Pets are not allowed, except for assistance animals.

Is it accessible for people with reduced mobility?
Yes, it has an elevator, accessible access, and rooms for people with reduced mobility.

What payment methods do you accept?
We accept Visa, Mastercard, and American Express cards.

What are the hotel's policies for children?
Children of all ages are welcome; children under 2 years stay free in a crib, and there are no extra beds.

Can events or meetings be organized at the hotel?
There are no meeting rooms; only informal gatherings can be held in the lounge or on the terrace.

What rating does the hotel have?
Its average rating on Booking is around 8.5/10; the location and the attention of the staff are highlighted.

What do people highlight most about the hotel?
Guests highlight the location in front of Príncipe Pío, the friendliness of the staff, and the cleanliness.

Is there any video of the guest experience?
There are no official videos of the hotel, but guests upload reviews and videos on travel platforms.

What is the best room to stay in?
Superior rooms offer better views and are quieter; you can request them when booking.

How do I contact the hotel?
You can contact by phone (+34 91 547 14 00), email (recepcion.madfor@actahotels.com), or through the official website.

Is there an elevator in the hotel?
Yes, the hotel has two elevators that connect all floors.

Is there an ATM available in the hotel?
There is no ATM inside, but the Príncipe Pío shopping center has ATMs just a few meters away.

Are there options for special or vegetarian diets?
The breakfast includes vegetarian options and some gluten-free products; for special diets, there are nearby restaurants.

What should I do if I have an emergency?
In case of an emergency, notify reception (24h); they will contact medical services or call 112.