Where is the hotel located?

Hotel Acta Voraport is located in the Poblenou neighbourhood, in Barcelona’s Sant Martí district, very close to Bogatell Beach and the 22@ technology district. Its exact address is Carrer de Ramon Turró, 169-B, 08005 Barcelona.

What is the nearest metro station?

The nearest metro station is Llacuna (Line 4), located just a few minutes’ walk from the hotel.

Is the hotel in a low-emission zone for cars?

Yes, the hotel is located in Barcelona’s low-emission zone; only low-emission vehicles may access it and foreign number plates must be registered in advance.

Which area of the city is the hotel in?

It is located in Poblenou, within the Sant Martí district of Barcelona. It is a transforming neighbourhood, known for its creative and technological atmosphere and fully integrated into the city’s urban fabric.

Is it well connected by public transport?

Yes. The hotel is very well connected by public transport: Llacuna metro station (L4) is within walking distance and there are also several city bus lines with nearby stops, making it easy to reach different areas of Barcelona.

Can the hotel be reached easily by taxi or VTC?

Yes, the hotel can be reached easily by taxi or VTC. For example, from El Prat Airport, the taxi journey to the hotel takes around 25–30 minutes and costs approximately €35–50, depending on traffic. In general, access by private vehicle is straightforward thanks to its urban location.

Is it close to the beach?

Yes. Bogatell Beach is about a 10–13 minute walk from the hotel, so guests can enjoy the seafront very close to the property.

Is there a metro station or bus stop nearby?

Yes, Llacuna metro station (Line 4) is very close to the hotel. There are also city bus stops nearby, as the area has good public transport connections.

Are there restaurants or bars nearby?

Yes. Acta Voraport is located in a neighbourhood with many restaurants, bars and cafés nearby. On Rambla de Poblenou and the surrounding streets there are plenty of local dining options, from cafés and ice cream shops to restaurants serving a variety of cuisines, allowing guests to enjoy the area’s food scene.

Does the hotel have a terrace or outdoor area?

Yes, the hotel has a rooftop terrace with an infinity pool, offering panoramic views of both the Mediterranean Sea and Barcelona’s urban skyline. It also has outdoor areas on the ground floor: the snack bar/café has an open-air terrace area where guests can relax with food or a drink.

Are there shops, supermarkets or restaurants near the hotel?

Yes, there are shops and restaurants around the hotel. Poblenou is a lively area with boutiques, local shops and a wide range of restaurants and cafés within walking distance.

What popular attractions are near the hotel?

Near the hotel you will find Bogatell Beach, Rambla de Poblenou and the 22@ district, with a wide cultural and gastronomic offer. Torre Glòries and the Sagrada Familia, accessible by metro, are also nearby. Urban parks such as Parc de Poblenou can also be found in the area.

What tourist attractions are nearby?

The main nearby tourist attractions include the Sagrada Familia, about 2 km away and just a few minutes by metro, and Torre Glòries or Torre Agbar, around a 15-minute walk away. Bogatell Beach is also a popular point of interest within easy walking distance of the hotel. The Poblenou neighbourhood itself offers local attractions such as its rambla, with an authentic Barcelona atmosphere.

How far is the airport and how can I get there?

Barcelona–El Prat Airport is around 25–30 minutes from the hotel by car, with a taxi fare of approximately €35–50 depending on traffic. By public transport, you can take metro line L9 Sud from the airport, change to L5 at Collblanc and then to L4 to Llacuna station, which is just a few minutes’ walk from the hotel. Another option is to take the Aerobús to Plaça Catalunya and then connect with metro line L4 to Llacuna.

What are the check-in and check-out times?

Check-in is from 15:00 (until 23:59), and check-out is until 12:00 noon. These are the standard times established by the hotel.

Can I enter before the check-in time?

Check-in starts at 15:00; early access may be available for an additional charge and subject to availability.

Is late-night check-in possible?

Yes. The hotel reception is open 24 hours a day, so guests can check in even late at night. The hotel accepts late-night arrivals as long as the booking is confirmed.

Can I leave my luggage before check-in or after check-out?

The hotel offers a luggage storage service so guests can leave their bags before check-in or after check-out.

Does the hotel require a deposit at check-in?

Yes. A refundable deposit of €50 is requested at check-in, by cash or credit card. It will be fully refunded at check-out after a satisfactory room inspection.

Does the hotel staff speak several languages?

Yes. The staff is multilingual; reception and other areas provide assistance in Catalan, Spanish, English, French and Italian.

What documents do I need to present at check-in?

Guests must present a valid photo ID, such as a national ID card or passport, and a credit or debit card in the name of the booking holder at check-in. These details are required to verify identity and guarantee the booking.

What information is needed to register at a hotel?

At check-in, in addition to the ID document and the booking holder’s credit card, basic personal details such as full name and date of birth will be provided and the booking details will be confirmed.

How can I book?

We recommend booking directly on the hotel’s official website to get the best guaranteed price, access to exclusive offers and preferential conditions that you will not find on other platforms.

Is there a minimum age to stay without an accompanying adult?

The minimum age to check in without an accompanying adult is 18.

How can I make a booking?

Bookings can be made quickly and securely through the official Acta Voraport website.

What is the booking cancellation policy?

The hotel offers free cancellation on flexible rates up to a few days before arrival; the exact deadline depends on the rate booked. If cancellation is made after the deadline or in case of no-show, penalties may apply, ranging from partial charges to 100% of the booking amount, depending on the specific conditions of the contracted rate. Non-refundable rates cannot be cancelled or modified and involve payment of the full stay. If cancellation is made after the deadline or the guest does not show up, the corresponding charges will apply.

Does the hotel offer special rates or conditions for groups?

Yes, bookings of more than 4 rooms are subject to special conditions and supplements depending on the type of booking and volume.

Is breakfast included in the booking?

The breakfast buffet is available and may be included in certain rates; guests should check the selected option when booking.

What room types are available?

Acta Voraport mainly offers three categories of double rooms: Standard Double Rooms, Superior Double Rooms and Superior Double Rooms with Views. Each category may have one double bed or two single beds. The hotel has a total of 313 rooms distributed across these room types.

What are the hotel rooms like?

The rooms are modern, bright and functional, with a minimalist design and warm materials. They measure between 18 and 24 m² and are fully equipped for comfort, including individual climate control, Wi-Fi, TV, safe and soundproofing.

How can I view the hotel rooms?

Photo galleries and detailed descriptions are available on the official website and platforms such as TripAdvisor.

Is smoking allowed in the hotel or in the rooms?

No. The hotel is completely non-smoking in all rooms and indoor areas. There is a designated smoking area outside, which is the only place where smoking is permitted on the premises.

Are the rooms well lit and ventilated?

Yes. In general, the rooms are bright thanks to their windows and a design that makes the most of natural light. They also all have individual climate control, with air conditioning and heating, ensuring good ventilation and thermal comfort according to each guest’s preference.

Is there a coffee machine or kettle in the room?

Superior Double Rooms with Views, located on the upper floors of the hotel, include a capsule coffee machine.

Is there a safe in the room?

Yes, all rooms have a free safe for storing valuables.

Are cots or extra beds available?

The hotel offers free cots upon request for babies and children up to approximately 2–3 years old. However, extra beds cannot be added to any room, as this type of extra is not available.

Are there connecting rooms for families?

No, the hotel does not have connecting rooms. All rooms are independent and there is no option to connect rooms.

Are there rooms with a balcony or terrace?

No, none of the rooms has a private balcony or terrace. Views can be enjoyed through the window; the room design does not include private outdoor spaces.

Is there a terrace with panoramic views?

Yes, the hotel has a rooftop terrace with panoramic views of the city and the sea. This common rooftop area has an infinity pool and is accessible to all guests, making it ideal for enjoying 360° views of Barcelona.

Do the rooms have a balcony or terrace?

No, the rooms do not have their own balcony or terrace. The building prioritises safety and room soundproofing, so rooms only have windows. As an alternative, guests can use the shared rooftop terrace to enjoy the outdoors.

Do the rooms have views?

Yes, although it varies by category. Standard Rooms may have interior views or city views, depending on their orientation; some overlook the interior courtyard. Most Superior Rooms offer city views and some face the sea. Superior Rooms with Views are located on the upper floors and enjoy panoramic views of Barcelona’s skyline, the sea or even the Sagrada Familia.

Are toiletries provided in the room?

Yes, all rooms include complimentary toiletries such as shower gel, shampoo, soap and towels. Additional items, such as slippers, are available upon request at reception.

Do the rooms have air conditioning and heating?

Yes, all rooms are equipped with individually controlled air conditioning and heating, allowing guests to adjust the temperature to their preference throughout the year.

What should I do if there is a defect in the room?

If you find a defect in your room, please contact reception immediately. Our team will act quickly to resolve it or, if necessary, offer you a room change.

Can extra beds be requested?

No, the hotel does not have extra beds that can be added to rooms. If you need to accommodate a third person or older children, we recommend checking alternative options with the hotel, such as booking adjoining rooms, as the rooms do not allow extra beds.

Is the bathroom well equipped?

Yes, the bathrooms in the rooms are well equipped. They all have a shower, hairdryer, amenities with basic toiletries, a full set of towels and a toilet separate from the shower area.

Is there a hairdryer in the bathroom?

Yes, all room bathrooms have a hairdryer for guests’ use.

What toiletries are provided?

Basic complimentary toiletries are provided. These include items such as soap, shower gel, shampoo and similar products in all rooms. Clean towels are also provided and, depending on the room category, items such as dental or shaving kits may be available upon request.

What are the breakfast hours?

The hotel serves a breakfast buffet every day in the restaurant, from 07:00 to 10:30.

What is the price of breakfast?

It may vary depending on the rate booked. For more information, please check with the reception team.

What is the quality and variety of breakfast like?

Breakfast is a Mediterranean-style buffet. Guests rate it as varied and good quality. The buffet includes fresh products and options for different diets, suggesting that there are vegetarian items, healthy options, pastries, cold and hot dishes and more, offering a complete breakfast experience.

Does the hotel have private parking?

Yes, the hotel has private parking in the same building. The garage has secure access by electronic card and limited spaces; advance booking is recommended due to limited availability.

What is the cost of parking at the hotel?

Parking costs €20 per night. Bookings made through the hotel’s official website receive a 25% discount on this rate. If electric vehicle charging points are used, a supplement of €5 per night applies.

Do you have charging points for electric cars?

Yes, the car park has charging points for electric vehicles on the premises. The charging service carries an additional supplement of €5 per night, in addition to the usual parking fee.

Are there lockers to store luggage at the hotel?

Yes, the hotel offers a luggage storage service.

Is there a 24-hour front desk?

Yes, the hotel reception is available 24 hours a day. This means that staff are always available to handle check-in/check-out outside standard hours and assist guests with any needs at any time.

Is there a bar at the hotel?

Yes. The hotel has a Snack Bar/Cafeteria on the ground floor, serving snacks, coffees, drinks and cocktails. This bar-cafeteria has an indoor lounge area and outdoor terrace, and is open every day approximately from 07:00 to 22:30.

Is there free Wi-Fi at the hotel?

Yes, the hotel offers free Wi-Fi throughout the property, both in the rooms and in the common areas, at no additional cost for guests.

Is the pool seasonal or open all year round?

The rooftop pool is open all year round, from 9:00 to 21:00. It is an outdoor, unheated pool.

Do you offer laundry or dry-cleaning service?

Yes, the hotel offers laundry and dry-cleaning service at an additional cost, requiring at least 24 hours. It also has an ironing room on floor 0 for guests’ use. Ironing service can also be requested through dry cleaning.

What type of food does the restaurant offer?

The hotel restaurant serves Mediterranean cuisine. It offers quality dishes made with fresh ingredients, including options for special diets such as vegetarian and gluten-free options, according to guests’ needs. In addition to the breakfast buffet, the restaurant is open for brunch, lunch and dinner, and also serves coffee, pastries and cocktails throughout the day.

Are pets allowed at the hotel?

No, the hotel does not allow pets anywhere on the premises. Pets are not permitted, except for guide or assistance dogs where the relevant regulations apply.

Is the hotel adapted for people with reduced mobility?

Yes, Acta Voraport is fully adapted for people with reduced mobility. It has lifts and barrier-free access, adapted rooms with space for wheelchairs, and bathrooms equipped with grab bars, raised toilets and emergency cords. For greater accessibility, the lift has Braille signage.

What payment methods are accepted?

The hotel accepts Visa, Mastercard and American Express credit/debit cards as the main payment methods. Cash payments are also possible up to a maximum of €1,000, in accordance with Spanish legal regulations. Bank transfers may also be accepted by prior agreement with the hotel before arrival.

What policies does the hotel have for children?

Children up to 2–3 years old may stay free of charge when sharing a bed with the responsible adults; a complimentary cot is provided upon request for babies. Extra beds are not available for older children or any additional guest in the room.

Can events or meetings be organised at the hotel?

Yes. The hotel has facilities prepared for events and meetings. On the rooftop you will find the Viewtiful Terrace, a space of approximately 200 m² with panoramic views of Barcelona, ideal for cocktail-style events or informal gatherings, with capacity for up to 200 people standing. Inside, there are also two modular meeting rooms, Sala Mar and Sala Cel, which can be used separately or combined. Sala Mar (79 m²) and Sala Cel (115 m²) are equipped with projectors, large-format screens and adaptable furniture; together they can accommodate up to 200 people in theatre layout. These rooms have full technical equipment, including HDMI connection, flipcharts and more, to ensure the success of corporate meetings, conferences or banquets. The hotel also offers catering services, such as coffee breaks and corporate menus, for events with prior booking, adapting to the specific needs of each group.

What rating does the hotel have?

The hotel has an overall rating of 4.6 out of 5 on TripAdvisor and 9 out of 10 on Booking.com, with cleanliness, service and location standing out.

What do guests highlight most about the hotel?

Guests particularly highlight the cleanliness, the comfort of the rooms, the friendliness of the staff and the location near the beach and metro.

Which is the best floor to stay on?

Rooms on higher floors, in the “Superior with Views” category, offer better panoramic views of the sea or the city, making them usually preferred by guests.

How can I contact the hotel?

You can contact the hotel directly through the following channels: telephone +34 93 595 55 60 and email recepcion.voraport@actahotels.com. You can also visit the official website for more information or use the specific department contacts, such as bookings or groups, depending on your needs.

Is there a lift at the hotel?

Yes, the hotel is equipped with several lifts connecting all floors, as part of its accessibility measures. The building has barrier-free access via lifts. The lifts are available for guests from the lobby to the rooms and the terrace.

Is there an ATM available at the hotel?

Yes, there is an ATM available inside the hotel for guests who need to withdraw cash.

Are there options for special diets or vegetarians?

Yes. The hotel’s food and beverage service includes options for special diets. The restaurant offers menus and dishes adapted to dietary needs, such as vegetarian and gluten-free options. If a guest has specific requirements, the restaurant team will try to accommodate them whenever possible.

What should I do in an emergency?

In case of emergency, guests can go to the hotel’s 24-hour reception for immediate assistance. There is a private clinic nearby, 200 m away, and a public health centre 600 m away. Outside opening hours, guests should call 061 or 112. The hotel staff can coordinate the necessary assistance.