Where is the hotel located?
The hotel is located in the L'Eixample district, on the emblematic Gran Via de les Corts Catalanes, just a short walk from Passeig de Gracia. Address: Gran Via de les Corts Catalanes, 656, L'Eixample, 08010 Barcelona.

Which area of the city is the hotel in?
L'Eixample, Barcelona's modernist district, surrounded by Gaudí architecture and cosmopolitan city life.

Is the hotel located in a low-emission zone for cars?
Barcelona has a Low Emission Zone (ZBE); the hotel is located within this area. Please check the latest regulations at ajuntament.barcelona.cat before accessing the city by car.

Is the hotel well connected by public transport?
Yes. The hotel has excellent public transport connections, with easy access to Passeig de Gràcia metro station (L2, L3 and L4) and Catalunya station (L1 and L3), as well as several bus lines and taxi services.

What is the nearest metro or public transport station?
The nearest stations are Passeig de Gràcia (L2, L3 and L4) and Catalunya (L1 and L3), located about 3-5 minutes on foot from the hotel.

Can the hotel be reached easily by taxi or VTC?
Yes. The hotel is easily accessible by taxi and VTC. The street currently has a single lane, but taxis can stop temporarily in front of the hotel for passenger drop-off and pick-up. The airport is around 30-35 minutes away by car.

Is the hotel close to the beach?
Barcelona is not far from the sea; Barceloneta beach can be reached in around 20 minutes by metro or taxi.

Are there restaurants or bars nearby?
Yes. L'Eixample offers a wide range of dining options just a few steps away, from tapas bars to fine dining restaurants.

Does the hotel have a terrace or outdoor area?
The hotel has charming lobby areas and common spaces; some rooms have a private terrace.

Are there shops, supermarkets or restaurants near the hotel?
Yes. Passeig de Gràcia, with shops and major brands, is just a few metres away; there are also supermarkets in the neighbourhood.

What popular attractions are close to the hotel?
Casa Batlló, La Pedrera and Passeig de Gràcia are less than 10 minutes on foot from the hotel. In around 15-20 minutes, you can visit Las Ramblas, Plaça de Catalunya, the Gothic Quarter, the Picasso Museum, the Palau de la Música Catalana, the Arc de Triomf and the MACBA museum.

What tourist attractions are nearby?
From the hotel, you can easily reach the Sagrada Família, the Palau de la Música Catalana and the Gothic Quarter on foot or by metro. Park Güell is also accessible by direct bus (line 24) from Passeig de Gràcia.

How far is the hotel from the city centre?
The hotel is located right in the centre of Barcelona, just 5-10 minutes on foot from Plaça de Catalunya.

How far is the airport and how can I get there?
El Prat Airport (BCN) is around 30-35 minutes away by taxi or around 40 minutes by metro (L9 Sud) or Aerobus train.

What are the check-in and check-out times?
Check-in is from 3:00 pm and check-out is until 12:00 noon.

Can I check in before the official check-in time?
You can request early check-in; it is subject to availability. If it is not available, you can leave your luggage in storage.

Is late-night check-in possible?
Yes. The front desk is open 24 hours, so you can arrive late and check in without any problem.

Can I leave my luggage before check-in or after check-out?
Yes, you can leave your luggage at the front desk or in luggage storage before check-in and after check-out.

Does the hotel require a deposit at check-in?
No cash deposit is required; a credit card is requested as a guarantee for the booking.

Does the hotel staff speak several languages?
The staff speak Spanish and English, as well as other languages depending on availability.

What documents do I need to present at check-in?
You must present a valid identity document (ID card or passport) and the credit card used for the booking.

What information is needed to register at the hotel?
Personal details, an identity document and a credit card are required, as well as the booking confirmation.

How can I make a booking?
You can book on the official website actahotels.com, by calling the hotel or through online booking platforms.

Is there a minimum age to stay without an accompanying adult?
Yes. The minimum age to stay without an accompanying adult is 18. Minors must be accompanied by an adult, and proof of relationship or the corresponding authorisation will be required.

What is the booking cancellation policy?
It depends on the rate: flexible rates allow free cancellation up to 24-48 hours before arrival; non-refundable rates do not allow changes.

Does the hotel offer special rates or conditions for groups?
Yes. For groups or long stays, you can request special conditions by contacting the reservations department.

Is breakfast included in the booking?
It depends on the rate booked; some rates include buffet breakfast and others do not.

What room types are available?
The hotel offers the following room types: Double, Double with terrace (with views of Gran Vía) and Triple.

What are the hotel rooms like?
The rooms are modern and functional, with comfortable beds, television, desk and private bathroom. Please check the photos on the official website actahotels.com.

How can I view the hotel rooms?
You can view photos and detailed descriptions on the official website actahotels.com or on booking platforms.

Is smoking allowed in the hotel or in the rooms?
No. The hotel is completely smoke-free. Smoking is prohibited both in the rooms and in all indoor areas of the property.

Do the rooms have air conditioning and heating?
Yes. All rooms have air conditioning and heating. As this is a centralised system, it operates according to the season.

Is there a coffee machine or kettle in the room?
Superior rooms have a private coffee machine. The hotel also has kettles that can be lent to guests upon request at the front desk. The other rooms do not have a coffee machine or kettle.

Is there a safe in the room?
Yes, all rooms have a safe.

Are cots or extra beds available?
Yes, cots are available upon request and subject to availability. Extra beds are only available in triple rooms, as space limitations mean that additional beds cannot be added to other room categories.

Are there connecting rooms for families?
Yes. The hotel has some connecting rooms for families, subject to availability.

Are there rooms with a balcony or terrace?
Yes. Double rooms with terrace have a private terrace with views of Gran Vía. The hotel also has Superior rooms with views of the building's interior courtyard.

Is there a terrace with panoramic views?
Rooms with terrace offer views of Gran Vía and the Eixample skyline.

Do the rooms have views?
Yes. The hotel has rooms with views of Gran Vía, interior rooms and others with views of the building's interior courtyard.

Are toiletries provided in the room?
Yes. All rooms have shower gel, shampoo and soap. Other toiletries such as a toothbrush, razor, comb and body milk can also be requested at the front desk. The hotel does not provide hair conditioner.

What should I do if there is a fault or damage in the room?
Please notify the front desk as soon as possible; the team will attend to it or move you to another room.

Can extra beds be requested?
No. The hotel does not have additional extra beds. The only rooms with an extra bed are the established triple room categories.

Is the bathroom well equipped?
Yes. Bathrooms are equipped with a shower, hairdryer, towels, magnifying mirror and basic amenities.

Is a hairdryer included in the bathroom?
Yes. All rooms include a hairdryer in the bathroom.

What toiletries are provided?
Rooms have shower gel, shampoo and soap. Other toiletries such as a toothbrush, razor, comb and body milk can also be requested at the front desk. The hotel does not provide hair conditioner.

What are the breakfast hours?
Breakfast is served from 7:15 am to 11:00 am.

What is the price of breakfast?
Please check the latest price at the front desk or when making your booking.

What is the quality and variety of the breakfast like?
It is a buffet breakfast with a variety of sweet and savoury products, fruit, pastries, cold cuts and hot dishes. Guests rate it very positively.

Does the hotel have private parking?
Yes. There is a 24-hour monitored public car park 40 metres from the hotel, with a special rate for guests.

How much does parking cost?
There is a special negotiated rate for hotel guests; please check the price at the front desk.

Do you have an electric vehicle charging point?
Please check with the front desk or the car park for the availability of electric vehicle charging points.

Is luggage storage available at the hotel?
Yes, you can leave your luggage at the front desk or in luggage storage before check-in and after check-out.

Is there a 24-hour front desk service?
Yes, the front desk is open 24 hours.

Is there a bar or snack area at the hotel?
The hotel has a breakfast area where breakfast is served every morning. Guests also have a free coffee machine available from 11:00 am to 9:00 pm.

Is free Wi-Fi available at the hotel?
Yes, Wi-Fi is free and available throughout the hotel.

Does the hotel have a swimming pool?
The hotel does not have a swimming pool.

Do you offer laundry or dry-cleaning services?
Yes. The hotel offers laundry and dry-cleaning services at an additional cost, managed through an external partner company. Prices and conditions can be checked at the front desk.

Do you offer airport/hotel transfer service?
Yes, a private airport transfer service can be booked; please check the price and conditions at the front desk.

What type of dining service does the hotel offer?
The hotel offers breakfast service every day. In addition, coffee breaks can also be arranged for events and meetings when meeting rooms are booked.

Does the hotel have a gym?
The hotel does not have its own gym.

Are pets allowed at the hotel?
Pets are not allowed, except for accredited assistance animals.

Is the hotel adapted for guests with reduced mobility?
Yes, the hotel has adapted access and rooms for guests with reduced mobility; please check availability when booking.

What payment methods are accepted?
The main credit cards are accepted: Visa, Mastercard and American Express.

What are the hotel's policies for children?
Children of all ages are welcome; children under 2 stay free of charge in a cot upon request.

Can events or meetings be organised at the hotel?
Yes, the hotel has equipped rooms for corporate meetings and social events; please contact the hotel for more information.

Are there options for special diets or vegetarians?
The buffet breakfast includes vegetarian options and gluten-free products; for allergies or special diets, please check when booking.

What rating does the hotel have on Booking.com?
Please check the latest rating on Booking.com or Google Reviews.

What do guests highlight most?
Guests highlight the central location in L'Eixample, the friendliness of the staff and the quality of the buffet breakfast.

Is there a video of the guest experience?
There are no official videos specifically for the hotel, but guests share reviews and videos on travel platforms.

Which is the best floor to stay on?
The upper floors usually offer better views and more peace and quiet; you can indicate your preference when booking.

How can I contact the hotel?
By phone on +34 933 428 000, by email at recepcion.atrium@actahotels.com or through the website actahotels.com.

Is there a lift at the hotel?
Yes, the hotel has a lift connecting all floors.

Is there an ATM at the hotel?
There is no ATM at the hotel, but there are several banks and ATMs on Passeig de Gràcia, 3-5 minutes on foot away.

What should I do in an emergency?
In any emergency, please notify the front desk (open 24 hours); the team will contact medical services or call the local emergency number.